We are proud of the work we do and the great feedback that we get from our customers. Read below to see what customers are saying about their Master Mechanic!
"Dave, Please thank Mo again even though I did so when I left. He did an absolutely superb job... nice and neat and it works perfectly. Thanks again and all the best until the next time David. "
"You guys are the best!"
"Service at this shop is excellent. I left my SUV and got the oil changed, windshield replaced and an e-test done- all while I was gone doing other things. Really handy location next to GO stn. "
Would highly recomennd
"Awesome service. They were considerate of my needs and explained everything very well. Would highly recommend them and will return to them for any future service. "
Reasonable charges, no surprises.
"Always a pleasure doing business with your company. On time and reasonable charges. No surprises."
Excellent efficient service
"Excellent efficient service. Dave takes time to explain things so you know exactly what is wrong and what needs to be done, I always have confidence in the services performed. "
Friendly and Helpful.
"Dave is always friendly and helpful. His team is quick and efficient. Thanks for your great service!"
"Excellent and a great help... as always. "
"A great experience as usual."
Friendly and Helpful.
"I love everything about this place. Owner is super friendly and helpful. "
"Friendly, courteous service. Very approacheable and willing to answer questions. "
Can't say good enough things about the team
"I cannot say enough good things about these guys. They know their stuff and go over their paths to make sure you know every option available to you. They are always striving towards changing a stressful situation, into an experience where you know you're in good hands. Everyone there is highly professional, knowledgeable and kind."
Goes out of their way to serve the customer
"Dave and his team are very service oriented. They do very good work and go out of their way to provide a good experience."
Excellent quality of work
"I have been taking my car to the Oakville Master Mechanic for the past two years for regular service and repairs and have been very pleased with their excellent quality of work. They always explain things very clearly and I feel comfortable with their honesty and trustworthiness."
"The guys at Master Mechanic Cross Avenue are fantastic. I have recently had a good few repairs that were needed on my car and they explained everything thoroughly to me and even let me know if other repairs weren't necessary at the time but would be later. They appreciate that car repairs have expenses and just try to do what will help you out as a customer the most. They are also very accommodating when it comes to having repairs done in a timely manner since you don't want to spend the whole day waiting to have your car repaired. All in all, the guys there are very nice, do solid work and are very reasonable with pricing. I will be going back there again for any car repairs or maintenance that my car will need in the future."
5 Star Rating
"I just about never give anything or anybody a 5 star rating, but when past experiences have left you dreading a trip to the mechanic as much as some dread a trip to the dentist, and you can walk away with a smile on your face and relief in your body, that is something special. To put it simply, these guys are about integrity. They do the job they are asked to do, no more, no less. After being so used to having other shops and even the dealership produce a list as long as your arm of things you 'really should ' do to your car, not to mention the shops where you take your car in for a check engine light, but that is working fine in every other way, only to drive away and find that your breaks are squealing enough to scare a banshee ($1600 later to fix breaks, a check engine light diagnostic and part repair), it is a pleasant experience when not only are your immediate concerns addressed and at very reasonable rates, but that past work that was suggested be done, such as change tires that 'are cracking at the side and between the thread not safe' are perfectly fine and have lots of life left in them!
Added to that they did a full point inspection and assured us our 10 year old car that is being sent off with a student is in perfect working condition. Peace of mind. They even did pick ups and drop offs.
Integrity, honesty and service with a smile. What more can you ask for than that?"
"I just wanted to share a quick story that happened to my wife this past Friday afternoon. She was out shopping on her lunch brake when she called me all cold and shivering saying her car won't start. I work in Beamsville she works in Oakville. She asked a Good Samaritan to help, he gave the car a boast but still it would not start. So I left work early and tried to boast the car myself and the same thing, it wouldn’t start. The Good Samaritan just happened to be coming out of a store and my wife told me this was the man that had tried to help. I thanked him for his efforts and he told us there was a garage in the next outlet mall on the other side of the road. We got the car toed over, this was around 4:30 and the garage closes at 5:00. The owner got the car in right away, came out 10 minutes later and told us no big deal it was just a shorted wire and within an hour the car was fixed. The garage owned began to make up the invoice and asked me how much the toe truck company charged us. I told him $52.00 he then smiled and handed me the invoice that had a total of $0.00 and said Merry Christmas. I then insisted to pay him something for there efforts but he would not accept. There are still a lot of good honest people out there. They could of dinged us for a couple of hundred dollars, if they wanted and we would have never known. I just wanted to say thanks to Rich at Master Mechanic in Oakville. Merry Christmas my friend! "
"I just wanted to compliment Rick in your Oakville store for the great work he did. I brought my car in on an emergency repair and he looked after me... great people... and wanted to pass on my appreciation."
"Just a quick note on my satisfaction on not only our local Oakville MM but also Collingwood. We have come to trust our local store (Oakville) for their honest and quick service. When we had a car problem this summer in Collingwood, we were relieved to find a MM in the area. Their professionalism mirrored Oakville’s and between the two of them had us back on the road to continue our vacation."