At Master Mechanic, you talk to the mechanic.

We will treat you with honesty, integrity and to do what is necessary when it's necessary to keep you safe.
Patrick Minutillo
your master mechanic, Richmond Hill.

TALK TO YOUR MASTER MECHANIC TODAY!

HoursHOURS: 8:00AM-6:00PM
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Click to Call  Tel: 905-883-9960

We are Master Mechanic Richmond Hill.

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Patrick Minutillo
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Master Mechanic Richmond Hill

It is our pleasure to introduce you to our Richmond HIll store's personalized website, which you have now entered. We hope that the information to follow will allow you to familiarize yourself with WHO we are, WHAT we do and HOW you can find us. We promise to do our utmost to deliver our professional service in a very personalized manner. We thank you for wanting to learn more about us and should you wish to know more of what we can do for you, please call us… we would be delighted to talk to you about the benefits of our program.

We strive to be the only auto repair and maintenance choice for each of our clients due to long term relationships which have been earned through consistent delivery of outstanding service quality in an environment which promotes trust, fairness and respect. Our store is independently owned and operated which means that we are providing a personalized service to our customers. It is this dedication that differentiates us from our competitors as we continually strive to deliver an outstanding customer experience to each one of our satisfied customers. We look forward to your visit. Stop by today!

Hours of Operation:
Mon: 8:00AM - 6:00PM
Tue: 8:00AM - 6:00PM
Wed: 8:00AM - 6:00PM
Thu: 8:00AM - 6:00PM
Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 4:00PM
Sun: Closed
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What people are saying about our service.

I saved $1,250+tax with Patrick Minutillo and his crew. For many of us this is incentive enough to drop your current mechanic and move all your car maintenance business to Master Mechanic Richmond Hill.

Believe it or not, there are even better reasons to trust your vehicle to Patrick… Once you start talking with him, you immediately realize that he must have skipped school the day they taught words like “incompetence”, “greed”, “neglect”, “shortsightedness”, “deceit”, “dispassionate”, “laziness”, “egotistical”, and “insensitive”. How else can you explain his contagious passion for automotive engineering, respect and appreciation for customer’s business, as well as his dedication to making sure you become a better educated and happier car owner? If I compare my experience at Master Mechanic Richmond Hill to anything I went through with dealer shops, I immediately begin regretting the time and money I wasted before finding Patrick and his team.

Case in point, last year I had some work done by my dealer on my 2009 Fusion’s heating system. Since they’re the supposed experts, I trusted their diagnostic and recommended solution, gave them the go ahead, and ultimately paid whatever it cost to have the work completed.

A few months later, the heating system started exhibiting the same issues it had prior to servicing. Taking the car back to the dealer, not only I was charged $100 for the diagnostic (even if the dealer’s labour warranty was still in effect), but I was given whole laundry list of additional issues that needed to be addressed: various fluid flushes, brake rotors machining, new brake pads, transmission service. All in all, $1,289+tax… As my trusty Fusion never gave me any sign that is overheating, braking badly or shifting gears with difficulty, I decided to pay for the “diagnostic” and seek another opinion.

After doing a bit of Google searching, I came across Master Mechanic Richmond Hill. Located in the same general area as my dealer and being recommended by other car owners, I decided to give Patrick Minutillo a try. Best decision EVER!

After examining the heater, brakes and fluids, Piers (the mechanic assigned by Patrick to my car) concluded that nothing is wrong with it except for some minor, no-charge adjustments. The brakes had many thousands of kilometers left in them, the liquids were fine, and the heater is now working flawlessly. Total cost: $39+tax... Savings: $1,250+tax.

THANK YOU Master Mechanic Richmond Hill!
Stefan C
April, 2013
From the first time I drove into your shop I have always been treated with kindness, respect and that I am the most important person there at that time. Any issue, large or small, has always been treated with up front honesty and care. I have arrived at your shop before and after hours on a few occasions, and you have opened the door to help me out, taken me home when needed and have gone over and above the call of duty, whether for myself or my husband. I like the fact you share information/happenings about your family with me, as I feel there is a large level of trust given to me with the knowledge you share about your family and I admire the love you openly show regarding your wife and children. Family is what it is all about and you truly demonstrate this with me. I feel we have established a respectful friendship and this I cherish. You have shared your personal cell phone number with me and I am grateful for this. I have recommended your shop to many people since David and I have started visiting you. I am very happy coming to you and your shop and will continue to do so.
Susan C
March, 2013
I would definitely refer other people to you -- and I already have. I have given your name to two friends because of the great customer service we've received. I feel like you will take good care of our cars, but also do your best to treat us as valued customers. You've always been friendly and helpful whenever we've needed service for our cars. It's great to know you're in the neighbourhood!
Karen S
March, 2013
My experience has been that you are genuinely and honestly concerned about your customers and go to extra-ordinary lengths to ensure that vehicles entrusted to you are properly and correctly repaired. The value added to the service you provide is the confidence that I go away with that you have accurately identified and addressed the vehicle’s repairs and in addition done extra work only where required. The most important way it has been made easy to do business is your policy of picking up and delivering me to and from the garage and secondly your clear and timely explanations of any additional work on my vehicle that ought to be done to ensure the vehicle’s function and safety. I have had no hesitation in recommending your garage to many of my friends and to other body repair garages if they need mechanical work. If your approach to and the quality of work on my vehicles continues I see no reason not to be a customer for life.
David C
March, 2013
In all my years of dealing with mechanics, and believe me I've had to deal with many mechanics, I am thrilled to have found such a great guy like you Patrick. Your honesty, trustworthiness, efficiency, etc. has made my experience living in Richmond Hill all the more pleasure full. I would recommend you to any and all friends... it's a pleasure doing business with you.
Marilyn M
March, 2013
I could write a positive essay about you. To all potential customers of Patricks’ Master Mechanic location in Richmond Hill, be rest assured you are indeed in very good hands. He regularly picks me up when needed. Shows me all replaced parts. Meets his turnaround timelines and calls if there are any problems. He goes out of his way to take care of you. I do not question his honesty. He knows that I am self-employed and use my vehicles for business and therefore makes certain my issues and handled in a timely manner. The last time I was there without even asking and at no cost to me replaced my wiper blades, because he had trouble seeing properly. Unbelievable, truly a throw-back to older times with his customer service and honestly. I am a customer for life.
Michael G
March, 2013
You explain very clearly what work needs to be done to my vehicle and why. You will not complete any work that is not absolutely necessary. You have recommended taking the vehicle to the dealership when it's a possible warranty situation rather than taking on the work immediately yourself. Trust is a very big component for me when dealing with automotive servicing. Most people, like myself, know very little about automobiles. Having a mechanic that I can trust is very important. To date, you have not given me any reason not to trust you 100%. I would absolutely recommend you to others.
Paul B
March, 2013
I am a somewhat demanding consumer who doesn’t hesitate to voice his complaints. So while not given to making testimonials, I do feel that truly superior service, which is very rare these days, should be recognized. This is the case with Patrick Minutillo’s Richmond Hill Master Mechanic operation. After going to another garage for many, many years, I switched to Patrick. The reasons are many: Honesty; prompt scheduling; courteous service; providing information to allow for making informed choices; leaving the vehicle clean; providing a “make good” for unforeseen delays or problems; roadside assistance when CAA wait times were long; occasional pick up and drop off; and showing his appreciation for loyalty. I trust Patrick not only with my work van but also with my Cadillac DTS. I highly recommend Richmond Hill Master Mechanic.
Ken A
March, 2011
Patrick and his staff were very professional and knowledgeable. Rabi showed me exactly what needed to be done so I understood the problem and felt comfortable with the repairs. I had several repairs that needed to be done on my vehicle and it was going to take 2 days to complete. Patrick kept me informed of what was going on and offered me several options to ensure I would be accommodated and not inconvenienced. I was impressed when I received a follow-up call from Patrick a few days later to ensure everything was okay. The customer service at this location is fantastic!I would give them a 10 out of 10 rating. They have earned my business and I will return with my vehicles and have referred them to me friends and family. It was a pleasure doing business with Patrick and his staff.
Tony D
November, 2010
For the last little while I have been dealing with Patrick in your Richmond Hill store. Patrick has never once let me down, in fact he has gone above and beyond more times than I would consider necessary. The problems I've had with my vehicle have been extensive but at this point I'm not in the position to move into a new car. Patrick has taken it upon himself to ensure that I receive the best service possible and I sincerely appreciate it. For example, the latest problem required a new engine. Patrick did absolutely everything he could to keep my costs down so I could afford to keep the vehicle. This is just one example of the absolutely top-notch service I've gotten from this store. This is the type of service every tradesperson or contractor speaks about - good, quality, honest service - but talk is cheap - actions speak louder than words and what Patrick has done for me has said more about Master Mechanic than I ever expected. With the experience I've had I know how rare it is to find someone to follow through on promises such as the ones your commercials make. Now I know the customer service promises that Master Mechanic makes are more than just sales techniques. The care and attention I have seen from Patrick and the entire staff at the Richmond Hill Master Mechanic really does exist and is irrefutably the best I have ever come across and ever expect to find. For that reason, as long as I am even remotely in the area, I will return to Patrick and Master Mechanic Richmond Hill and refer everyone I know. I have never been more satisfied than I am now.
Owen M
May, 2010
I have been going to your location for about two years. Since you became the owner service has greatly improved. Our first major dealings happened when I spun my car out during this past winter and asked you to fix it and put snow tires on the car while I went on vacation. When I returned the car was fixed beyond what I asked for at a price I didn’t expect. You brought my car up to an almost as new condition. What makes a repair place great, it’s the little things, such as: touching up paint scratches, setting up a special Master Mechanic Club using synthetic oil for me, fixing both my key fobs. I would never have had the same service from my dealer. You call my car your car. I have suggested your establishment to my friends and I sent my wife’s car to you as well. Keep up the good work.
Ian S
May, 2010