Customer Service |
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Testimonials Page 3
"I made my first visit to the East York store. I just had to contact the main office to let you know what a wonderful experience it was and how impressed I was with the service. My friends told me about Dan and the excellent manner with which he treats his customers but I had never been there because my husband always took care of our vehicles and he took them to the dealerships. My husband passed away in August and I was left to take care of the car and van we own. I knew my 2000 Hyundai was in need of servicing as I had not had the time to do it earlier this summer so I finally listened to my friends and took it to Dan today. He and his team did a great job. I will be taking my van to him for its tune up and I can assure you that I will start spreading the word among my colleagues and friends. I work in the service industry and I know how quickly people will complain and how rarely they will compliment so I just wanted to take this opportunity to let you know what a wonderful example of customer service Dan and his mechanics provide. As I said earlier, I will be spreading the word!"
"I just wanted to comment on my visit to the new Orangeville location. All I have to say is amazing customer service. Thank you to Darrell and his team. They went above and beyond to fix my wiper and get me going again. I have already told family and friends, and will be visiting this location again for my next service. Keep up the good work."
"I took my car in to the Erin Mills location. I have been to many mechanics in the past, even dealerships. Bjorn’s Master Mechanic was by far the best that I have been to. The service was very professional and they were able to finish the job in the time they said. They will even give you a ride home or to the office while you wait. I would highly recommend Bjorn and his team."
"Everyone at the Leaside store has treated me like gold. And, as I own a fleet of aging company vehicles, I’ve had a lot of opportunity to be serviced. I don’t trust anyone else to take care of my family or my company. At lease 10 friends have become customers, too…with no disappointments. After every job, they show me what was wrong, even bring out the old part to show me exactly where it was faulty. The friendliest, most reliable mechanics in town. I have definitely tried my share of others…I may not know a cam shaft from a gas cap, but I know this is the only place I’d ever bring any of my cars."
"I bring my car to the Leaside store for servicing, and I must say, every time has been a pleasure. Very friendly, capable staff from beginning to end."
"I just wanted to send my sincere thanks to you and Brad for picking up my car yesterday. You really made my life easier, and my neighbours must be pleased that they couldn’t hear me squeal out of the driveway this morning!"
"Just want to thank you for the work that was done on my car. She purrs, stops on a dime and its nice and cool when driving. I really appreciate you fixing my windshield…that was a surprise! And I also appreciate you giving me your professional input as to what direction to go. All my business will come to you and anybody who asks if I know anyone will come to you also."
"I took my car to your Scarborough store after detecting an oil leak in my 2000 Carolla. The Toyota dealer said it would cost $2,000 to repair; however, Milton and his crew identified the problem and repaired it for less than $100. I have been to this store a few times since and I am very impressed with quality of service. I will be using their services in the future without doubt and I will certainly recommend them to all my friends and family members."
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