About Us

Master Mechanic is a Canadian-controlled private corporation established in 1982 as a franchisor in the after-market automotive repair and maintenance business. The Company today has 37 franchise locations throughout southern Ontario and has developed a strong reputation for quality service in the industry.

All of us at Master Mechanic are dedicated and committed to achieve our mission, which is... 

"We strive to be the only auto repair and maintenance choice for each of our clients due to long term relationships which have been earned through consistent delivery of outstanding service quality in an environment which promotes trust, fairness and respect."

Our business model works... our stores are owned and operated by independent business people, which means that, in most cases, it is the actual owners themselves providing a personalized service to their customers...it is this dedication that differentiates us from our competitors as we continually strive to deliver an outstanding customer experience to each one of our thousands of satisfied customers.

 

Our philosophy is simple...to provide the highest quality service at a competitive price with a nationwide warranty. It’s not just about WHAT we do for our clients, it’s HOW we do it...providing technical expertise with a high degree of pride and integrity.

 

Every car coming into our shop for our basic Lube-Oil-Filter service will receive a complimentary multi-point vehicle inspection; this is our service commitment...to provide each of our customers with a status report describing the mechanical condition of their vehicle with recommendations for any deficiencies discovered so that our client is in a position to make a well-informed decision based on their needs. Our job is to provide professional car care advice and honest feedback with respect to proper scheduled maintenance and repairs.

 

Many consumers today are in desperate search for an auto repair/maintenance facility who can provide this level of trust in your mechanic to the same extent as your doctor or dentist -- this is the relationship Master Mechanic works very hard to create. The independent auto repair/maintenance market is rather diverse with specialists in everything from oil changes to exhausts to tires to transmissions...creating confusion for many consumers as he/she must now be expected to know what’s wrong with their car, then know who specializes in that service and then undertake the selection process as to which shop to do business. At Master Mechanic, there is neither confusion nor doubt because we are full-service facilities -- everything from a basic oil change to complex engine diagnostics all performed by licenced technicians.

 

Let’s take a look at the options...the fast lube market lacks the technical expertise for anything beyond fluid changes...the big box stores have been branded with perceived lower cost but unreliable service...while the new car dealerships tend to be very costly (we all do anything to avoid the "dealer experience")...leaving the independents like Master Mechanic as a very attractive alternative.

...WHY NOT START A LONG TERM RELATIONSHIP WITH
YOUR MASTER MECHANIC TODAY...